Privacy Policy
Learn how we collect, use, and protect your data.
Last updated: August 25, 2025
Introduction
OneClick DZ ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the data you provide when using our mobile application, OneClick DZ, available in Algeria. By using our app, you agree to the practices described in this policy.
Information We Collect
Personal Information: Account details: name, email address, phone number, and password when you register. Payment details: limited information necessary to process your purchase (we do not store full credit/debit card details).
Transaction Information: Purchases made (gift cards, game codes). Wallet balance and usage history. Loyalty points earned and redeemed.
Device & Usage Information: Device model, operating system, unique device identifiers. IP address and approximate location (for security). App interaction data (pages viewed, features used). Error logs and crash reports for performance improvement.
How We Use Your Information
Process purchases and deliver gift card/game codes instantly.
Maintain your wallet balance and loyalty points system.
Provide customer support and respond to inquiries.
Improve app performance, functionality, and security.
Prevent fraud and misuse of our services.
Send notifications about transactions and promotions (manageable in settings).
Sharing of Information
Important: We do not sell or rent your personal information to third parties. We may share limited data only in these cases:
Payment processors: To complete your purchases securely.
Service providers: For hosting, analytics, and app maintenance.
Legal obligations: If required by Algerian law or court orders.
Fraud prevention: To detect and prevent unauthorized activities.
Data Security & Storage
Personal information stored securely with appropriate technical safeguards.
Transactions encrypted using industry-standard protocols.
Access limited to authorized personnel only.
Regular security audits and updates.
Data Retention
We retain your account and transaction information for as long as your account is active or as required by law. If you delete your account, we may retain certain data (such as transaction history) for accounting, legal compliance, and fraud prevention purposes.
Your Rights
As a user, you have the right to:
Access the personal data we hold about you.
Correct inaccurate or incomplete data.
Delete your account and related data.
Opt out of marketing communications.
Children's Privacy
OneClick DZ is not directed to children under the age of 13. We do not knowingly collect personal information from children. If we discover that a child has provided personal data, we will delete it immediately.
International Data Transfers
Although OneClick DZ operates in Algeria, some of our service providers may process data outside Algeria. In such cases, we ensure that appropriate safeguards are in place to protect your information.
Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted within the app and updated with a "Last Updated" date. We encourage you to review this policy regularly.
Portals
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